I am expecting a refund. How long does this take?

Read More

Eff! My package was lost, stolen, or damaged!

Read More

We use all major carriers, and local course partners. You’ll be asked to select a delivery method during checkout.

Read More

What shipping providers do you use?

Read More

What if I want to speak to someone?

Read More

Can I cancel my order?

The platform will process according to the actual order situation.

Read More

How do I enroll in EV iConnector?

To learn more about enrolling in Home EV Connect APP or Commercial EV Connect APP, visit our related documents and pages Home EV Connect APP/Commercial EV Connect APP.

Read More

What are some of our best tips for charging?

If you cannot activate a charge with your card or the app, try disconnecting and reconnecting the connector. Stop your charge when your battery is 80% full. Try to avoid letting your battery get too close to empty. Preserve range by using your EV’s regenerative braking.

Read More